Privacy Policy
- Introduction
- Data Controller
- Jurisdictional Scope
- Data We Collect
- Purposes and Legal Bases for Processing
- Data Storage Location
- International Data Transfers
- Data Retention
- Your Rights
- Data Security
- Swiss Representative
- Cookies
- Children's Privacy
- Supervisory Authorities
- Changes to This Policy
- Contact Us
1. Introduction
Neural-Lab Ltd ("we", "us", "our") is committed to protecting the privacy and personal data of all individuals who interact with our website and services at threenity.ai (the "Website").
This Privacy Policy explains what personal data we collect, why we collect it, where it is stored, the legal bases on which we process it, your rights under applicable law, and how to exercise those rights or contact us.
This Policy applies to all users of our Website, regardless of the country from which they access it. We operate across the United Kingdom, Switzerland, and the European Union / European Economic Area (EU/EEA).
2. Data Controller
Neural-Lab Ltd
41 Devonshire Street, Ground Floor
London, W1G 7AJ
England, United Kingdom
ICO Registration Number: ZB927870
General enquiries: info@neural-lab.uk
Privacy enquiries: privacy@threenity.ai
3. Jurisdictional Scope
| Jurisdiction | Applicable Law | Supervisory Authority |
|---|---|---|
| United Kingdom | UK GDPR and Data Protection Act 2018 | ICO |
| Switzerland | nFADP and ODPA | FDPIC |
| European Union / EEA | EU GDPR | Competent national supervisory authority |
4. Data We Collect
We collect only the minimum personal data necessary to provide our services and respond to your enquiries.
| Data Field | Purpose |
|---|---|
| First name | To address you in communications |
| Last name | To identify you |
| Email address | To respond to your enquiries and provide services |
How We Collect Your Data
We collect your personal data only when you actively provide it through forms on our Website.
What We Do Not Collect
- Government-issued identification numbers
- Financial or payment information
- Sensitive personal data
- Precise geolocation data
- Biometric or genetic data
- Data from third-party sources
5. Purposes and Legal Bases for Processing
| Purpose | UK GDPR Basis | EU GDPR Basis | Swiss nFADP Basis |
|---|---|---|---|
| Responding to enquiries and contact form submissions | Legitimate interests | Legitimate interests | Legitimate interest |
| Provision of contracted services | Performance of a contract | Performance of a contract | Performance of a contract |
| Marketing communications (where applicable) | Consent | Consent | Consent |
| Compliance with legal obligations | Legal obligation | Legal obligation | Legal obligation |
6. Data Storage Location
All personal data collected through our Website is stored exclusively in Switzerland.
7. International Data Transfers
Personal data from UK or EU users may be transferred to Switzerland. According to your policy, these transfers rely on adequacy decisions, so no SCCs are required.
8. Data Retention
| Data Type | Retention Period |
|---|---|
| Enquiry and contact form data | 24 months from the date of the last interaction |
| Active service relationship data | Duration of the relationship + 12 months after termination |
| Data retained for legal compliance | As required by applicable law |
9. Your Rights
You may request access, rectification, erasure, portability, objection, restriction where applicable, withdrawal of consent, and protection from automated decision-making.
10. Data Security
- Encryption in transit using TLS
- Encryption at rest
- Access controls on a need-to-know basis
- System monitoring for security incidents and vulnerabilities
11. Swiss Representative
Your current draft states that Neural-Lab Ltd is assessing whether a Swiss representative is required under Art. 14 nFADP, and that contact details will be published if one is designated.
12. Cookies
We do not track you. We use strictly necessary session cookies only for the technical operation of the Website session.
13. Children's Privacy
Our Website and services are not directed at children and we do not knowingly collect their personal data.
14. Supervisory Authorities
You may lodge a complaint with the ICO, the FDPIC, or the competent EU/EEA supervisory authority, depending on your jurisdiction.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated by email and/or prominent notice on the Website.
16. Contact Us
Neural-Lab Ltd
41 Devonshire Street, Ground Floor
London, W1G 7AJ
England, United Kingdom
Privacy enquiries: privacy@threenity.ai
General enquiries: info@neural-lab.uk
This Privacy Policy was prepared in accordance with the UK GDPR, the Data Protection Act 2018, the Swiss Federal Act on Data Protection (nFADP), and the EU GDPR. It is intended for informational purposes and does not constitute legal advice.